Privacy policy

Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Noemi Rodriguez, doing business as Noem Brands (EIN: 42-3094652), collects, uses, and protects the personal information of visitors and customers of noembrands.com. By using this website, you agree to the practices described in this policy.

1. Data Controller

Noemi Rodriguez, doing business as Noem Brands
3905 W 83rd Pl, Chicago, IL 60652, United States
Email: info@noembrands.com

2. What Information We Collect

Information you provide directly:

Full name, email address, phone number
Delivery address
Payment information (processed by Shopify Payments — Noem Brands does not store your card details)
Communications you send us, including return or support requests

Information collected automatically:

IP address, browser type, device information
Pages visited, time spent on site, referring URLs
Cookie and tracking data (see our Cookie Policy)

3. How We Use Your Information

To process and fulfill your orders and send you order confirmations and shipping updates
To handle returns, exchanges, refunds, and customer support requests
To comply with legal obligations under applicable US federal and Illinois state law
To improve website functionality and user experience through analytics
To send marketing communications, where you have given your consent

4. Legal Basis for Processing

Noem Brands processes your data on the following bases: performance of a contract (fulfilling your order); compliance with legal obligations (tax, accounting, consumer protection); legitimate interests (fraud prevention, website security); and your consent (marketing emails, analytics cookies).

5. Sharing Your Information

Noem Brands does not sell or rent your personal data. We may share your data with the following categories of third parties solely for the purposes described above:

Shopify Inc. — e-commerce platform and payment processing (Shopify Payments)
Shipping carriers — to deliver your order to the address you provide
ParcelPanel — order tracking service (noembrands.com/apps/parcelpanel)
Google LLC — website analytics (Google Analytics) and advertising (Google Ads)
Meta Platforms Inc. — advertising performance measurement (Meta Pixel)

All third-party processors are required to handle your data in accordance with applicable privacy law.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy and to comply with our legal obligations — including tax and accounting requirements. Order records are typically retained for a minimum of 5 years. You may request deletion of your data by contacting us at info@noembrands.com, subject to applicable legal retention requirements.

7. Your Rights

Depending on your state of residence, you may have the following rights regarding your personal data:

Right to know: request access to the personal data we hold about you
Right to correction: request that inaccurate data be corrected
Right to deletion: request that your data be deleted, subject to legal retention obligations
Right to opt out of marketing: unsubscribe from promotional emails at any time using the link in any email we send

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, sold, or disclosed, and the right to opt out of the sale of personal information. Noem Brands does not sell personal information.

To exercise any of your rights, contact us at info@noembrands.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Payment transactions are encrypted via SSL and processed through Shopify Payments, which is PCI-DSS compliant. However, no data transmission over the internet can be guaranteed to be 100% secure.

9. Cookies

We use cookies and similar tracking technologies on noembrands.com. For full details, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. Noem Brands is not responsible for the privacy practices of those sites and recommends that you review their privacy policies independently.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Illinois and applicable US federal law, including FTC regulations and the Illinois Consumer Fraud and Deceptive Business Practices Act (ICFA), 815 ILCS 505/. For questions or complaints regarding data privacy, you may also contact the Illinois Attorney General's Office at www.illinoisattorneygeneral.gov or the Federal Trade Commission at www.ftc.gov.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be published on this page with an updated date. We encourage you to review this policy whenever you visit our website.